GP VALENCIA 2024 CANCELLED

Official Statement for Our Customers with Confirmed Orders

Dear customers,

We are reaching out to all those who purchased tickets through our official platforms, www.motogpspain.com to inform you of an important announcement regarding the Grand Prix of Valencia.

Following the official statement from the MotoGP organization, we deeply regret to inform you that the Grand Prix of Valencia has been canceled due to the devastation caused by the weather phenomenon "DANA." This natural disaster has led to significant damage in the region, making it impossible to hold the event under optimal safety conditions for all attendees.

Options for Customers with Confirmed Tickets:

Given this unfortunate situation, we have set up two alternatives for our customers, who may choose the option that best suits their preferences:

1. Tickets Refund: Those who wish may request a full refund of their tickets. The refund process will be carried out swiftly, with our team's utmost commitment to ensuring your funds are returned as quickly as possible.

2. Credit for the 2025 Valencia GP: you can keep your funds for next year's 2025 Valencia Grand Prix.

Procedure for Requesting a Refund or Reservation

To proceed with either option, we kindly ask that you contact us via email, including your unique order number, so we have a written record. Please remember the importance of submitting this request in advance to ensure an efficient process.

We sincerely apologize for any inconvenience this situation may cause and appreciate your understanding and patience. We are committed to assisting you in every necessary step and ensuring this process is carried out with the utmost diligence.

PD: Regarding the information on the last GP to be held in Montmeló, we will inform you on our website >> here << as soon as we have official confirmation and will explain the process for assistance and ticket purchase.

Sincerely,
The MotoGP Spain Team